topic Re: Failed email conformation for password change in Get Support

Failed email conformation for password change

Hamish — Tue, 04 Jan 2022 20:40:24 GMT

I tried to login but forgot my password, then didnt receive the confirmation email, then couldn't contact a moderator to deal with it as I couldn't get into my account, and so I set up a new account....

Can someone please help me get back into my old account or put me in contact with a moderator?

thanks,

Hamish

Re: Failed email conformation for password change

matbasm — Wed, 07 Mar 2018 21:46:19 GMT

@Hamish, moderator contact is done through this community. Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

Re: Failed email conformation for password change

Hamish — Wed, 07 Mar 2018 21:47:58 GMT

thank-you...

Hamish

Re: Failed email conformation for password change

Sonvolt — Thu, 08 Mar 2018 16:49:21 GMT

Did you have any luck figuring this out? I'm also not getting any of the emails from PM.
I assumed maybe because it is a Hotmail account, but I don't know.
Thanks.

Re: Failed email conformation for password change

matbasm — Thu, 08 Mar 2018 17:41:53 GMT

@Sonvolt, some times the password reset email either never gets sent or is sent too late. Just send a private message to the moderator team asking for a reset.

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.