topic Re: Phone call problem in Get Support

Phone call problem

Cecimay — Thu, 18 Jan 2024 00:07:26 GMT

Some phone calls can’t receive. When someone’s call , phone is not ring and go straight to voice mail even Phone is free to receive call

Re: Phone call problem

Handy1 — Thu, 18 Jan 2024 00:09:19 GMT

@Cecimay Did you just join PM and port a number in ? If so sounds like porting is not complete . I’ll send you the porting team number private message and they can re trigger the port request for you

Re: Phone call problem

TheSterlinger — Thu, 18 Jan 2024 00:10:23 GMT

Seems like porting error. I'll send you the porting department's number. Check your messages by clicking your avatar and clicking inbox.

Re: Phone call problem

computergeek541 — Thu, 18 Jan 2024 00:27:46 GMT

@Cecimay wrote:
Some phone calls can’t receive. When someone’s call , phone is not ring and go straight to voice mail even Phone is free to receive call

Is it he voicemail box that you set up at a previous carrier. If so, re-insert that carrier's SIM card to check the messages. The calls might have also be routed there.