topic Partial Port in Get Support

Partial Port

yashp2220 — Wed, 17 Jan 2024 19:47:36 GMT

Hi, I did a port from Voip.ms, I can call people but cannot receive calls or texts, please help as I am stuck. It said that ports take upto 3 business days to complete. It has been 2 weeks now. Is there anything that I am missing?

Re: Partial Port

Handy1 — Wed, 17 Jan 2024 16:10:41 GMT

@yashp2220 I can send you the porting team number private message . They can re trigger the port request . did you also ensure the number could be ported to PM

Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Re: Partial Port

hTideGnow — Wed, 17 Jan 2024 16:24:49 GMT

HI @yashp2220

Voip.ms is a voip service, it will take as many as 7 days to complete. So, if it is less than 7 days so far, what you experiencing is normal., you can make outbound calls but cannot receive inbound. Only until porting is done, as many as 7 days, then you will get inbound calls

Just reboot your phone daily and check. Please do not call porting team now if it is less than 7 days, it is normal for porting from voip carrier to take longer

Re: Partial Port

Handy1 — Wed, 17 Jan 2024 16:28:27 GMT

@hTideGnow OP says it been 2weeks

Re: Partial Port

hTideGnow — Wed, 17 Jan 2024 17:36:23 GMT

thanks @Handy1

@yashp2220 i know Voip.ms could be more trouble. Also contact Voip.ms and ask if they got the porting request and if any error