topic Re: Tiny Mobile in Get Support

Tiny Mobile

RayRocan — Wed, 17 Jan 2024 13:55:11 GMT

Hi, I was about to leave for Tiny Mobile with the same contract for cheaper but then saw a subscription at $29 with 4G but it is only available for new subscriptions. Is there a way to change my subscription to this new one even as an existing customer or should I just go ahead a go with Tiny Mobile?
Thank you in advance for your advice,
Raymond

Re: Tiny Mobile

hTideGnow — Wed, 17 Jan 2024 13:55:53 GMT

HI @RayRocan

The plan is for new activations only.

But you can check your luck with PM agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember, that plan supposed to be for new activation, so agent has the right to decline your request, although some reported they got it.

Re: Tiny Mobile

fixin — Wed, 17 Jan 2024 13:57:17 GMT

@RayRocan - You'll have to get an agent if you want a plan that is for new activations only.

⬇️ Click the link for an Agent * ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours Please ensure that you pay attention for an agent because they may notify you asking for some information via Private Message, in the mailbox here: Messages

Re: Tiny Mobile

abtest — Wed, 17 Jan 2024 14:07:25 GMT

@RayRocan- If you are moving to a more expensive plan, they should be willing to do it. If it is less expensive than your current plan, then you'll need to be really lucky.