topic Re: Unauthorized? in Get Support

Unauthorized?

Shegooo — Wed, 17 Jan 2024 00:18:57 GMT

Why, WHY, WHY - does it say I am not authorized to access my own account?

I can log into the com. Forums just fine... But oh no - I'm not allowed to access what I actually NEED to access in order to renew my services... Here's a screen cap of what's going on...

Halp??

❤️

Samm

@CS_Agent

Re: Unauthorized?

softech — Tue, 16 Jan 2024 23:13:13 GMT

@Shegooo is your PM service working? if so, it is just a system issue, please open ticket with support by direct message here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Unauthorized?

Meow — Tue, 16 Jan 2024 23:13:50 GMT

Use COMPUTER to log in not app...

Re: Unauthorized?

Shegooo — Tue, 16 Jan 2024 23:15:39 GMT

It is not working!

Re: Unauthorized?

Shegooo — Tue, 16 Jan 2024 23:16:18 GMT

I was in a web browser...

Don't just bop around town with a computer in my bag...

Not always possible...

Re: Unauthorized?

Handy1 — Tue, 16 Jan 2024 23:25:00 GMT

@Shegooo You can but payment vouchers from shoppers 7-11 shell gas or from muskbird .com and load them *611 to resume services right away . If still having issues submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437