topic Re: Updating payment mode in Get Support

Updating payment mode

Iida — Sun, 14 Jan 2024 18:52:57 GMT

I am unable to update my card. Whose postal code am I suppose to enter.?

Re: Updating payment mode

Handy1 — Sun, 14 Jan 2024 18:55:19 GMT

@Iida Make sure the postal code matches that of the postal code of the credit card . You might need to wait 24 hours before tying again and try incognito /private mode or from the APP instead . If still no luck please submit ticket with support to help . Also note if in a hurry you can buy payment vouchers and load them *611

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Updating payment mode

Meow — Sun, 14 Jan 2024 19:04:08 GMT

Post code of card's owner.

Re: Updating payment mode

Iida — Sun, 14 Jan 2024 19:34:44 GMT

Why was my account blocked when I paid for the service till January 31? This is so wrong.. i have been without access the whole day. I have been with Public for so many years and today I am so frustrated.

Re: Updating payment mode

Handy1 — Sun, 14 Jan 2024 19:38:38 GMT

@Iida Please note we are just customers like you trying to help . You can submit ticket with support using the link in my last reply