topic cannot update card, it always says cannot submit in Get Support

cannot update card, it always says cannot submit

Konf — Sat, 13 Jan 2024 19:15:24 GMT

card info changed, trying to update in my account and will not accept the info, what can i do?

Re: cannot update card, it always says cannot submit

Handy1 — Sat, 13 Jan 2024 19:16:40 GMT

@Konf Yes there’s seems to be issues with updating credit card info . Please submit ticket with support to help

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

so if in a hurry you can buy payment vouchers and load them *611 to resume service

Re: cannot update card, it always says cannot submit

softech — Sat, 13 Jan 2024 19:22:35 GMT

@Konf if you are not in a rush to make payment, please wait a full 24 hours before trying again. Please using Incognito mode to login My Account

Or if you are in a rush to make a payment to resume service, you can buy a voucher from SDM/London Drug/711/Shell and then load the voucher using *611, this can at least get the service back first