topic Re: Getting Started Help in Get Support

Getting Started Help

Tokuni — Tue, 04 Jan 2022 20:39:56 GMT

I am trying to activate my Sim card and create an account. I get all my info in and press the create button and then I get an error that my sim card is invalid. So I refill everything out again and then it tells me that my email is invaild...and then it just goes back and forth from there.

I cleared my cache and tried it all over again, but it still is the same thing.

Please Help.

Re: Getting Started Help

Anonymous — Mon, 05 Mar 2018 23:41:22 GMT

@Tokuni, can you also try using your browser in privacy/incognito mode. That seems to help in many situations like yours. You can also try using another browser (also in privacy/incognito mode).

Re: Getting Started Help

Tokuni — Tue, 06 Mar 2018 01:10:15 GMT

You are a lifesaver. Your solution worked! Thank you so much!