topic When do add-ons start? in Get Support

When do add-ons start?

dcv — Sat, 13 Jan 2024 17:21:01 GMT

Hello:

I want to add-on the USA talk/text packages for a trip to the US next week. When do the 15 days start -- the day I add the add-on -- or the day the add-on links to a US network?

Thanks!

Re: When do add-ons start?

softech — Sat, 13 Jan 2024 17:22:07 GMT

@dcv start tight at the completion of the purchase. So, wait till closer to your trip to buy, unless your trip is less than 15 days

Re: When do add-ons start?

Handy1 — Sat, 13 Jan 2024 17:22:09 GMT

@dcv They start immediately after purchased . So best to buy it right before you leave

Re: When do add-ons start?

TheSterlinger — Sat, 13 Jan 2024 17:22:39 GMT

I believe its the day you add it to your account. So whenever you buy that should be when its added to your account and becomes usable.