topic Re: $24 for 4 GB is being offered to some existing customers in Get Support

$24 for 4 GB is being offered to some existing customers

Sam-I-Am — Sat, 13 Jan 2024 17:06:20 GMT

Hi, I'd like the offer of 4GB of data for $24 on the homepage. My mother was offered this deal via text today as an existing Public Mobile customer and I was not. Not really fair as a loyal customer.

Re: $24 for 4 GB is being offered to some existing customers

Handy1 — Sat, 13 Jan 2024 17:07:57 GMT

@Sam-I-Am Some have confirmed getting this deal by asking support . I suggest you start there and good luck

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: $24 for 4 GB is being offered to some existing customers

Dunkman — Sat, 13 Jan 2024 17:10:19 GMT

@Sam-I-Am

Which plan are you on presently?

Unfortunately, these promo invite texts are directed to only a certain number of customers. You might get a text in the future though.

If you are on the $15 plan and want to upgrade to $24 plan, you can try to private message CSA to see whether CSA will upgrade plans. YMMV. NO guarantees. However, if you are downgrading a plan, much less likely to happen.

Re: $24 for 4 GB is being offered to some existing customers

Sam-I-Am — Sat, 13 Jan 2024 17:18:07 GMT

I'm on $25 a month so obviously feel a bit shafted. I get how business works these days but it's never good when customers know they're being treated unequally. Par for the course in telecom though. That said, I am generally happy with the service so would prefer not to leave for a better price. I suppose they count on that.

Re: $24 for 4 GB is being offered to some existing customers

Handy1 — Sat, 13 Jan 2024 17:20:17 GMT

@Sam-I-Am Some have confirmed being downgraded in plan . It really just depends on the agent you get . Some have also reported having to try multiple times before being successful

Re: $24 for 4 GB is being offered to some existing customers

Dunkman — Sat, 13 Jan 2024 17:23:39 GMT

@Sam-I-Am wrote:
I'm on $25 a month so obviously feel a bit shafted. I get how business works these days but it's never good when customers know they're being treated unequally. Par for the course in telecom though. That said, I am generally happy with the service so would prefer not to leave for a better price. I suppose they count on that.

@Sam-I-Am

@Sam-I-Am wrote:
I'm on $25 a month so obviously feel a bit shafted. I get how business works these days but it's never good when customers know they're being treated unequally. Par for the course in telecom though. That said, I am generally happy with the service so would prefer not to leave for a better price. I suppose they count on that.

You could try to contact CSA. Depending on the agent, you may get lucky. YMMV.

Re: $24 for 4 GB is being offered to some existing customers

ComicCuriosity — Sat, 13 Jan 2024 18:09:04 GMT

I just got offered the $29/10GB plan yesterday which I was pleasantly surprised. I'm on the $25/plan and have been with public for 4 years now.