topic Re: Offer from 5213 in Get Support

Offer from 5213

Paulmobile — Sat, 13 Jan 2024 12:40:03 GMT

I got a text message from 5213 stating:

"Public Mobile here. We've got a great deal for you. Get 10GB of data at 4G speeds of up to 100mbps for only $29/month.

Reply YES to get this limited time offer added to your account and will take effect on your next renewal date.

Hurry, offer ends January 14, 2024."

I just wanted to confirm if this is a legit offer from PM or a scam? It seems like a good offer and I'm considering it, if this is a real offer.

Thanks!

Re: Offer from 5213

Handy1 — Sat, 13 Jan 2024 02:29:40 GMT

@Paulmobile Yes this is legit offer congratulations your one of the lucky ones to get offer just reply YES and it will change on your renewal date and won’t effect your rewards either and the plan won’t expire until you decide to change it

Re: Offer from 5213

Chalupa_Batman — Sat, 13 Jan 2024 02:37:01 GMT

Hello @Paulmobile

Read this link. I posted it earlier.

https://productioncommunity.publicmobile.ca/t5/The-Lounge/29-10GB-4G-offers-via-text-messa/m-p/1128545#M28226

It's a funny offer to me but it is legit.

Re: Offer from 5213

Nicollo — Sat, 13 Jan 2024 02:39:15 GMT

I also received this offer via text and wanted to check if it would kick me out of the Old Rewards system if I decided to respond with "YES." Glad to hear that it doesn't - but I sent to a support ticket to double-check as well 👀

Re: Offer from 5213

Handy1 — Sat, 13 Jan 2024 02:41:07 GMT

@Nicollo Don’t blame ya better be safe then sorry . But yes rewards are tied to your account not your plan , I change plans often and always keep my rewards . And congratulations on your offer 🙂

Re: Offer from 5213

SandyC — Sat, 13 Jan 2024 02:42:27 GMT

Im just wondering if you got confirmation that this won’t it is out of the old rewards system?

Re: Offer from 5213

Handy1 — Sat, 13 Jan 2024 02:44:29 GMT

@SandyC Yes I can confirm I change plan often and never lose my old rewards

Rewards are tied to your account not your plan

Re: Offer from 5213

SandyC — Sat, 13 Jan 2024 02:47:03 GMT

Wow you have 69 referral dollars! Congrats lol

Re: Offer from 5213

SandyC — Sat, 13 Jan 2024 02:48:34 GMT

How were you able to send a ticket to support to ask this? I keep getting an error message when I try or 404 error. Sighhh

would you please let us know their response?

Re: Offer from 5213

Handy1 — Sat, 13 Jan 2024 02:49:19 GMT

@SandyC It’s actually only 23 that’s from comming off a 90 day plans so rewards show x3 easy way to spot things that loyalty maxes out at $5 and that screen shot shows $15 for loyalty

Re: Offer from 5213

Handy1 — Sat, 13 Jan 2024 02:50:17 GMT

@SandyC here’s how use this direct link

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Offer from 5213

SandyC — Sat, 13 Jan 2024 02:56:46 GMT

Ohhhhh I see. Still v impressive

Re: Offer from 5213

SandyC — Sat, 13 Jan 2024 02:57:19 GMT

Thank you I’ll try your link instead. And thanks for answering

Re: Offer from 5213

Nicollo — Sat, 13 Jan 2024 02:58:42 GMT

You will have to go to this webpage -> https://www.publicmobile.ca/en/bc/get-help and click on the button that says "Start a chat" (under the "Chat with us" heading).

You will talk to a bot who will confirm your account. Afterwards you can type "talk to representative" and it'll send you another link to submit a ticket. After submitting one, they will message you privately in response to your request.

Based on what other people are saying in the forum, it looks like switching plans by responding to "YES" will not kick you out of your Old Rewards as they are tied to your account. I'm still debating about making the switch though - but if I do, I'll report back to do another confirmation!

Re: Offer from 5213

SandyC — Sat, 13 Jan 2024 03:02:01 GMT

Thanks for this! Yes pls report back

Re: Offer from 5213

Nicollo — Sat, 13 Jan 2024 03:03:19 GMT

woah that's nuts, your refer-a-friend amount is so high! does that mean Public Mobile owes you money each month, how does that work? 🤔🤣

Re: Offer from 5213

will13am — Sat, 13 Jan 2024 03:14:03 GMT

@SandyC wrote:
Wow you have 69 referral dollars! Congrats lol

Chest thumping! Some speak softer while carrying a much bigger stick, right @computergeek541 . 🤣

Re: Offer from 5213

will13am — Sat, 13 Jan 2024 03:15:00 GMT

@Handy1 wrote:
@SandyC Yes I can confirm I change plan often and never lose my old rewards
Rewards are tied to your account not your plan

Weren't you switched over to the $34/50GB plan?

Re: Offer from 5213

will13am — Sat, 13 Jan 2024 03:16:49 GMT

@Chalupa_Batman wrote:
Hello @Paulmobile
Read this link. I posted it earlier.
https://productioncommunity.publicmobile.ca/t5/The-Lounge/29-10GB-4G-offers-via-text-messa/m-p/1128545#M28226
It's a funny offer to me but it is legit.

They probably had you picked out for special offer and you did a plan change that kind of got in the way.

Re: Offer from 5213

Scott13s — Sat, 13 Jan 2024 04:04:14 GMT

@Handy1 how did you get the $35 40gb plan? I would love that!