topic Re: Changing Subscription issue in Get Support

Changing Subscription issue

Red_levi0 — Sat, 13 Jan 2024 01:21:39 GMT

I currently have the $15 with 3G speen subscription and I want to change it. I tried using the website and the account, but whenever I tried to change my susbription, my only options are ones with 3G speed.

Re: Changing Subscription issue

Handy1 — Sat, 13 Jan 2024 01:25:57 GMT

@Red_levi0 Try again with a different browser try incognito private mode of from another device also check the app out and see if it makes a difference . Also be sure to tap the “ALL” option on plans page

Re: Changing Subscription issue

Red_levi0 — Sat, 13 Jan 2024 01:42:06 GMT

I tried using different browser, incogito, and also tried using other devices but there's no changes.

Re: Changing Subscription issue

Handy1 — Sat, 13 Jan 2024 01:43:47 GMT

@Red_levi0 You can get support to change you to the plan you want . Typically they can only do immediate plan changes but maybe they can make an exception to change yours for next renewal seeing as it won’t display on your account

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Changing Subscription issue

will13am — Sat, 13 Jan 2024 02:11:03 GMT

@Red_levi0 , a little off topic, by chance did you receive a special plan offer from short code 5213? If you are lucky enough to receive an offer you can do a special plan upgrade to a really good unadvertised deal.

Re: Changing Subscription issue

Red_levi0 — Sat, 13 Jan 2024 02:19:55 GMT

Are you talking about this?

Re: Changing Subscription issue

Handy1 — Sat, 13 Jan 2024 02:22:26 GMT

@Red_levi0 I believe so yes that’s the new text offer some lucky customers are receiving. Just need to reply YES to except it and it will change on your renewal date . And won’t ever expire and won’t affect your rewards . Congratulations

Re: Changing Subscription issue

Red_levi0 — Sat, 13 Jan 2024 02:35:54 GMT

Too bad, I really need a larger data. I tried sending private message to their CS_agent and just waiting for the reply. Thank you for helping.