topic transfer number problem in Get Support

transfer number problem

Jade9 — Fri, 12 Jan 2024 09:32:01 GMT

Hello,

I want to connect public mobile with my old number.

I want to use my cell phone number as my existing number.
My number is xxx-xxx-xxxx.

They said they sent a 6-digit code to my Fido number xxx-xxx-xxxxx as the last step, but I never received the 6-digit verification code.

What should I do? Please help me

Thank you

edit: phone number redacted by will13am. Please do not post personal information in the public forum.

Handy1 — Fri, 12 Jan 2024 13:37:15 GMT

@Jade9 I’ll send you the porting team number private message and they can give status update on the port or re trigger it if needed

Jade9 — Fri, 12 Jan 2024 13:28:59 GMT

Thak you