topic Re: New activation in Get Support

New activation

Mi21 — Thu, 11 Jan 2024 21:03:58 GMT

Hello,

I am working on a new activation. I have selected my plan and now debating on an eSIM or SIM card. I prefer the card to be able to move from phone to phone should something happen but when does the plan kick in? It wouldn’t transfer my number right until I got the card? For the sake of quicker activation the eSIM is appealing. Can I later transfer the eSIM to a card?

thank you!!

Re: New activation

BKNS27 — Thu, 11 Jan 2024 17:43:40 GMT

@Mi21

SIM is the way to go if you want to switch between devices.

Both are free now with new activation.

Yes, you can switch to eSIM later. Just login to your account and make a purchase of an eSIM and it will transfer your account information to the new eSIM.

Re: New activation

Handy1 — Thu, 11 Jan 2024 17:45:50 GMT

@Mi21 The plan kicks in once you activate the sim . And you. Need the APP to activate But you can always change back to physical sim card in your account profile page and sim swap the number

SIM SWAPPING profile tabs

Note only do this on lap top or computer/ not mobile device

Re: New activation

Phil_Adelphus — Thu, 11 Jan 2024 17:48:37 GMT

@Mi21 Yes you should be able to start off with esim and then switch to a physical sim later. Or you might just want to leave it on the esim once you've set it up and keep a physical sim in case you need it later. You would have to pay the going rate for the physical sim. Edited to say it looks like the esims are not free any more?

Re: New activation

Mi21 — Thu, 11 Jan 2024 18:31:41 GMT

Okay that sounds good. I think I would rather the eSIM right away rather than wait for the physical sim and have the money tied up while waiting for the sun as I have to pay up front for the plan.
thank you!!

Re: New activation

Mi21 — Thu, 11 Jan 2024 18:32:30 GMT

That sounds like a plan. Thank you.
I missed the deal with the free SIM cards so they are now $10 and the eSIM is $5

Re: New activation

Mi21 — Thu, 11 Jan 2024 18:33:37 GMT

Oh goodness! Thank you!!!
amd the eSIM is instant right while I can keep my current number

Re: New activation

Mi21 — Thu, 11 Jan 2024 18:34:08 GMT

I missed the special for the cards. They are $5 and $10