topic New customer in Get Support

New customer

Mickey1951 — Wed, 10 Jan 2024 19:46:57 GMT

New customer. Attempted to transfer number and set up new account via app. Stopped at step 6/6, stating activation could not be complete. Cannot do anything or access anything, stuck on this step/screen.
payment has already been taken from my credit card with no service available. Support needed immediately.

Re: New customer

Handy1 — Wed, 10 Jan 2024 19:41:21 GMT

@Mickey1951 please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: New customer

Mickey1951 — Wed, 10 Jan 2024 20:43:22 GMT

This link doesn’t bring you to a text box where you can submit a message? It simply states ‘private message’