topic Re: Customer service Agent - please in Get Support

Customer service Agent - please

Helpmenow101 — Wed, 10 Jan 2024 02:25:16 GMT

How do I reach an agent about my Sim card issue. I need to speak with a human being.

Re: Customer service Agent - please

Chalupa_Batman — Wed, 10 Jan 2024 02:28:45 GMT

I'm a human, but not a CS Agent. Here's a link to reach them.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on the top right corner.

So, would you mind sharing what issues you're having with the SIM card? Maybe we can help?

Re: Customer service Agent - please

raymond3000 — Wed, 10 Jan 2024 02:28:44 GMT

If it's a new service, I'd recommend just going to any phone stands. Public mobile typically don't have a phone support. Other than that, you can also open a support ticket, which does mean you can message a human being.

Re: Customer service Agent - please

Helpmenow101 — Wed, 10 Jan 2024 02:44:21 GMT

How to open a support ticket? Please explain.

Re: Customer service Agent - please

Chalupa_Batman — Wed, 10 Jan 2024 02:54:36 GMT

Hi @Helpmenow101

I've already given you the direct link to contact a CS Agent. Click on my link, it will go straight to a private message from your mailbox here.

Re: Customer service Agent - please

computergeek541 — Wed, 10 Jan 2024 02:57:12 GMT