topic Re: Voice issues when I call someone in Get Support

Voice issues when I call someone

raymond3000 — Wed, 10 Jan 2024 02:17:38 GMT

Hi,

So others on the line have been complaining about my voice sounding garbly on the phone, but when I hung up and tried calling again, it sounded fine. Does anyone know what might be the cause?

Re: Voice issues when I call someone

will13am — Wed, 10 Jan 2024 02:19:39 GMT

@raymond3000 , it is hard to say what the exact problem is. It could be network, could be the phone. What model of phone are you using. Is the call on VoLTE or 3G.

Re: Voice issues when I call someone

Sansan — Wed, 10 Jan 2024 02:19:44 GMT

Maybe bad connection where you were st the time of the call? Try reboot phone.

Re: Voice issues when I call someone

raymond3000 — Wed, 10 Jan 2024 02:23:14 GMT

It used to be on LTE (on 3G) speed, but when I switched to a 5G plan, the garbling voice started to come along.

Re: Voice issues when I call someone

raymond3000 — Wed, 10 Jan 2024 02:23:33 GMT

Done that, still doesn't work.