topic Re: Dear public mobile: Please give us a PDF receipt of our bill payment in Get Support

Dear public mobile: Please give us a PDF receipt of our bill payment

MilanJq — Tue, 09 Jan 2024 03:52:59 GMT

I thought that would have been a basic service provided, but apparently not. That is all. Thank you.

Re: Dear public mobile: Please give us a PDF receipt of our bill payment

softech — Tue, 09 Jan 2024 04:01:36 GMT

@MilanJq it has the feature already. Login to My Account, Click Transaction history, on each payment, there is a Download in the far right, click and download

if still have trouble, them you can engage support and have them to send you the invoices:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Dear public mobile: Please give us a PDF receipt of our bill payment

MilanJq — Wed, 10 Jan 2024 17:51:05 GMT

Nevermind, there are individual ones
~~That is not a receipt but a "payment history". Most institutions will not accept that as a "bill" for proof of address.~~