topic Re: number port problem in Get Support

number port problem

samuelofca — Tue, 09 Jan 2024 14:41:02 GMT

I am currently trying to port my number from Lum Mobile, and I got the confirmation text from them but despite saying YES it didn't detect it so after 90 minutes it expired and told me to retry with my carrier. Except I can't resend the number port request from public. Please help, thanks

Re: number port problem

Handy1 — Tue, 09 Jan 2024 02:53:59 GMT

@samuelofca No worries I’ll send you the oorting team number private message and they can re trigger the port request for you

Re: number port problem

Chalupa_Batman — Tue, 09 Jan 2024 02:54:54 GMT

Hey @samuelofca

Take a peek in the top right corner. I'll send you the porting team number. Give them a call to get this fixed/

Re: number port problem

KACHASAFA — Tue, 09 Jan 2024 03:15:08 GMT

Confirm with Lum mobile if your number has successfully ported out.

Re: number port problem

Chalupa_Batman — Tue, 09 Jan 2024 03:15:51 GMT

Never heard of Lum Mobile. But use this link to also confirm it can be ported.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do