https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126326#M786796 <P>Also, if you already messaged them/received a message from CS, just click the envelop icon in the community (up right), and then you can reply to their last message.</P> Tue, 09 Jan 2024 00:57:53 GMT Lolo_1234 2024-01-09T00:57:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126319#M786790 <UL><LI>Lost old sim n got a new one. Customer service says to message them new sim number but how. I wasn't able to do last step to confirm new number to get full access to my public mobile account. So how do I reply to customer service to give them new sim number to keep my number</LI></UL> Tue, 09 Jan 2024 00:48:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126319#M786790 Bonnie215 2024-01-09T00:48:13Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126322#M786792 <P>Hey&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/363232">@Bonnie215</a>&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>Keep an eye top right corner of this page</P> Tue, 09 Jan 2024 00:53:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126322#M786792 Chalupa_Batman 2024-01-09T00:53:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126326#M786796 <P>Also, if you already messaged them/received a message from CS, just click the envelop icon in the community (up right), and then you can reply to their last message.</P> Tue, 09 Jan 2024 00:57:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1126326#M786796 Lolo_1234 2024-01-09T00:57:53Z