topic Re: Credit in Get Support

Credit

RayT2 — Mon, 08 Jan 2024 20:28:30 GMT

I registered for public mobile on Dec 31. I am currently waiting for my sim. Will I get a credit for waiting 1 week?

Sansan — Mon, 08 Jan 2024 20:13:33 GMT

SIM card can take up to 3 weeks to arrive. This is standard. There would be no credit because of any delays no.

However, you can ask, and it would be at the discretion of the agent to credit you for purchasing a new one in the meantime.

Ask here

computergeek541 — Mon, 08 Jan 2024 20:29:28 GMT

@RayT2 wrote:
I registered for public mobile on Dec 31. I am currently waiting for my sim. Will I get a credit for waiting 1 week?

The plan doesn't start until the activation is completed/finalized. There wouldn't be anything to credit.