topic Re: Having trouble texting in Get Support

Having trouble texting

Muffin57 — Mon, 08 Jan 2024 18:29:00 GMT

I am having trouble texting people, but when people text me I received but texting back won't go through. I need help?

Re: Having trouble texting

Handy1 — Mon, 08 Jan 2024 18:31:18 GMT

@Muffin57 Do you have iPhone ? Is data turned on . Check that your iOS is up to date and see if the carrier profile needs to be updated and reboot the phone . If you have physical SIM card can you try the sim in another phone to test ?? .. if still no luck please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Having trouble texting

BKNS27 — Mon, 08 Jan 2024 19:42:24 GMT

@Muffin57

Make sure Cellular Data is enabled and reset your Cellular network. See if that helps.