topic Re: Number Transfer delayed in Get Support

Number Transfer delayed

Tharsikan — Mon, 08 Jan 2024 10:29:50 GMT

I tried to port my number from Chatr wireless to Public mobile. my phone has two imei numbers. my chatr sim was in slot 2. imei 1 was given to make the number transfer request. now i put the sim in right place slot 1. i want to refresh the number transfer through the " summit a ticket " . but i got error message. i have tried more than 20 times. Public mobile Customer service agents Please help in this matter.

Thank you in advance.

Have a great day

Re: Number Transfer delayed

Chalupa_Batman — Mon, 08 Jan 2024 02:42:40 GMT

Hi @Tharsikan

YOu can reach a CS Agent via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Porting sent as well via PM top right corner.

Re: Number Transfer delayed

Handy1 — Mon, 08 Jan 2024 02:41:30 GMT

@Tharsikan Best to just use chatr account number and ignore IMEI . Will send you porting team number private messge . They can re trigger request for you