topic Re: Cs_agent in Get Support

Re: Cs_agent

AlzbetaN — Sun, 07 Jan 2024 16:08:39 GMT

I wanted to transfer my phone number from Zoomer wireless to PM, chose Cityfone as current provided, but all I received was a mess

Re: Cs_agent

Chalupa_Batman — Sun, 07 Jan 2024 16:12:56 GMT

@AlzbetaN Please open your own thread and not hijack someone else's thread. Thank you.

Re: Cs_agent

hTideGnow — Sun, 07 Jan 2024 16:13:27 GMT

HI @AlzbetaN

you did the right phone to put Cityfone

but Zoomer does not send a text message to confirm porting out. you can call Zoomer at 1-888-281-2107 to confirm the port-out (but you don't need to ask them to close the account. Once ported is done, account will be closed)

Re: Cs_agent

AlzbetaN — Sun, 07 Jan 2024 16:17:26 GMT

I am sorry, thus is ao confusing just to get a cs hekl that i might not to switch at all