topic Re: Adding referral code after activation in Get Support

Adding referral code after activation

AmSarhan — Sun, 07 Jan 2024 16:29:10 GMT

I referred my daughter to Public Mobile, but she cannot add the referral code. She was a public mobile member before the she switched to Virgin but I was able to convince her to return to Public.

My question now is how can she add my referral code?

Thanks you,

Ammar

Re: Adding referral code after activation

hTideGnow — Sun, 07 Jan 2024 16:30:15 GMT

hi @AmSarhan

so, your daughter just back to PM?

she can have the code added back, just ask PM agent to help. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Adding referral code after activation

computergeek541 — Sun, 07 Jan 2024 16:33:23 GMT

@AmSarhan wrote:
I referred my daughter to Public Mobile, but she cannot add the referral code. She was a public mobile member before the she switched to Virgin but I was able to convince her to return to Public.
My question now is how can she add my referral code?

Your daughter will need to contact Public Mobile using the chatbot at

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the chatbot gives an error message while trying to open a ticket, your daughter will need to send a private message to CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Adding referral code after activation

AmSarhan — Sun, 14 Jan 2024 20:14:18 GMT

Thank you.