topic Re: Duplicate charge upon subscription in Get Support

Duplicate charge upon subscription

VB-100 — Sat, 06 Jan 2024 21:20:27 GMT

I purchased two lines and received two emails confirming the order for $43.68 on Nov 24, 2023. However, my credit card shows three charges for the same amount on that date. Credit card company suggested to contact the seller. I am not able to create a ticket because the site displays an error message. What do I do?

Re: Duplicate charge upon subscription

TheSterlinger — Sat, 06 Jan 2024 21:21:48 GMT

You can use the link below and submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Duplicate charge upon subscription

kb_mv — Sat, 06 Jan 2024 21:21:40 GMT

@VB-100 You can contact customer service directly at the link below. They should be able to help you out.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Duplicate charge upon subscription

Handy1 — Sat, 06 Jan 2024 21:21:45 GMT

@VB-100 .ensure one charge is not not just pending , if both charges are posted the submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437