topic Subscriptions for existing users in Get Support

Subscriptions for existing users

DM60 — Sat, 06 Jan 2024 14:44:50 GMT

Re: Subscriptions for existing users

Handy1 — Sat, 06 Jan 2024 14:47:08 GMT

@DM60 You will see what’s Available for existing customers in your account on change plan page . But if you see one you like that just for new activations best to ask support if you can have it . They sometimes help and other s have confirmed getting the new activation plans

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscriptions for existing users

Chalupa_Batman — Sat, 06 Jan 2024 15:24:46 GMT

Good Morning @DM60

Here is the link to all the plans currently available.

https://www.publicmobile.ca/en/mb/plans#ALL

Now, with this being said, you will see that most plans are for new customers. However, if you like one of those plans and you are willing to upgrade, not downgrade, you can reach out to a CS Agent and nicely request to be "upgraded" to this plan. They will not downgrade. Also note, if they do say yes, you WILL lose anything you've paid for this cycle and the new plan/cycle will start right away.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

I can personally confirm I upgraded to a plan that's for new customers only. Just be nice to them.

I upgraded from the $25 5GB 3G plan to the $29 30GB 4G plan.