topic Re: Billing in Get Support

Billing

Jay45 — Fri, 05 Jan 2024 20:50:02 GMT

Hi guys, I bought a subscription plan recently. Will the next month bill date be based on the day I bought the subscription plan or the day I activate my SIM card?

Re: Billing

softech — Fri, 05 Jan 2024 21:35:18 GMT

@Jay45 based on the date of you entering the sim card, not subscription (the date would be different if you are those that wait for sim to arrive and start the service later than your subscription day).

But remember, PM uses 30 days cycle and not monthly, so new cycle date always move up 1 day after a 31 days month

Re: Billing

Handy1 — Fri, 05 Jan 2024 20:52:56 GMT

@Jay45 You will be billed every 30 days from the day you activated

Re: Billing

pmbc — Fri, 05 Jan 2024 20:55:52 GMT

next billing will be 30 days from when you activated your SIM.

Re: Billing

Jay45 — Fri, 05 Jan 2024 21:27:30 GMT

By the way, is my plan without any commitment? My plan is the $24/ 4GB Data at 4G speed per month. Like can I cancel it anytime and I don't have to pay for the next 30 days?

Re: Billing

Handy1 — Fri, 05 Jan 2024 21:28:27 GMT

@Jay45 Correct

Re: Billing

Jay45 — Fri, 05 Jan 2024 21:29:04 GMT

After? Not before?

Re: Billing

Jay45 — Fri, 05 Jan 2024 21:29:20 GMT

Thank you

Re: Billing

softech — Fri, 05 Jan 2024 21:37:24 GMT

@Jay45

typo ..

the date would be different if you are those that wait for sim to arrive and start the service later than your subscription day

So, if you activate on 1st and the sim came on 5th and you enter the sim card number on 6th, then the cycle will starts on 6th and the next billing will be 30 days after

Re: Billing

Jay45 — Sat, 06 Jan 2024 08:37:12 GMT

Thank u