topic Re: Activate sim in Get Support

Activate sim

Burning — Fri, 05 Jan 2024 21:14:04 GMT

I installed PM sim. Can't activate Never receive the 6 digit security code to phone because no service without SIM activation wtf?

Re: Activate sim

Chalupa_Batman — Fri, 05 Jan 2024 21:17:09 GMT

@Burning wrote:
I installed PM sim. Can't activate Never receive the 6 digit security code to phone because no service without SIM activation wtf?

Hey @Burning

Here's how to send the code to your email instead for now.

Can’t get the 6 digit 2FA code to your phone?

First, sign into your account at www.publicmobile.ca and use the email you signed up with and the password. If it asks you for a 6 digit code, it will say at the top left CONFIRM YOUR IDENTITY.- Enter the 6- digit code sent to *********. But it’s not working!!! As you see by the screenshot below, 1. Click the This is a trusted device. 2. Didn’t get the code? Click on that.

Then, the next window that pops up is this.

Click on Send email. Here it will send you the 6 digit code to the email you registered with. This step is very important. Do not just copy and paste. Enter each digit using your keypad.

You should now be able to get into your account.

Created by Chalupa Batman

Re: Activate sim

softech — Fri, 05 Jan 2024 21:16:52 GMT

@Burning did you use the app and got to the end, step 6, of the Subscription?? if not, please download the Public Mobile app and login and complete the subscription

Re: Activate sim

Burning — Fri, 05 Jan 2024 21:19:59 GMT

Only option on my page is resend code.

Re: Activate sim

Handy1 — Fri, 05 Jan 2024 21:20:23 GMT

@Burning are you using the APP to activate?? Not minister all activations need the APP . If same please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activate sim

Chalupa_Batman — Fri, 05 Jan 2024 21:22:58 GMT

just keep clicking it a few times. it eventually pops up

Re: Activate sim

pmbc — Fri, 05 Jan 2024 21:26:03 GMT

@Burning Are you trying to activate a new number or having trouble porting an existing number? Is this an eSim or physical SIM?