topic trouble transfer number to public mobile in Get Support

trouble transfer number to public mobile

littleteddies — Fri, 05 Jan 2024 19:35:59 GMT

Recently set up a public mobile account, and have gone through the process of getting my number ported over from bell. Its been over a week, almost 2 weeks now and haven’t had any luck. At this point, I’ve been trying to submit a ticket multiple times but am unable to through public mobile (the submit a ticket button is greyed out everytime I try to do it). How can I contact a CS_Agent through the community here? thanks!

Re: trouble transfer number to public mobile

HALIMACS — Fri, 05 Jan 2024 13:48:35 GMT

@littleteddies

To contact a Customer Support Agent, send a private message to the Customer Support Agents by clicking here

You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: trouble transfer number to public mobile

littleteddies — Fri, 05 Jan 2024 13:49:58 GMT

ooh, thank you

Re: trouble transfer number to public mobile

CS_Agent — Fri, 05 Jan 2024 20:49:05 GMT

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.

Our customer support team will get in touch as soon as possible.

Public Mobile Team.