topic Re: Credit card in Get Support

Credit card

Mike01 — Fri, 05 Jan 2024 06:11:28 GMT

Hi, I'm new subscriber and want to get new line but I don't have credit card or debit visa at all, I do online banking,

right now I'm buying voucher for phone line I have, now how I'm going to subscribe to new line

Re: Credit card

softech — Fri, 05 Jan 2024 06:15:37 GMT

@Mike01 sorry, voucher can mo longer be used for activation. What you can do is to get a prepaid Visa card from store and used it for activation

As to the voucher you already got, once an account is created, you can load it into your account to used towards renewal

Re: Credit card

Cheetah24 — Fri, 05 Jan 2024 07:29:52 GMT

You can also open a Virtual Credit Card if you are unable to go to a store. Here is a article giving a summary about Virtual Cards; https://canadabuzz.ca/guide-to-virtual-credit-cards-in-canada/.

Re: Credit card

Rupuzes — Fri, 05 Jan 2024 19:55:12 GMT

I tried to use a prepaid Visa and found out that you are no longer permitted to use one to open a new account. It has to be a bank issued CC, or a visa/mastercard debit card.

Re: Credit card

Cheetah24 — Fri, 05 Jan 2024 20:01:07 GMT

Thanks for reporting this here. We should keep this in mind for future. 🙂

I wish PM will write this specifically at, https://www.publicmobile.ca/en/bc/get-help/articles/update-or-remove-your-payment-card.

Re: Credit card

Mike01 — Thu, 18 Jan 2024 05:16:40 GMT

Thank you all for your kind reply

Re: Credit card

Cheetah24 — Thu, 18 Jan 2024 05:17:47 GMT

@Mike01: Did you manage to solve this issue. What did you ultimately end up using to pay?

Re: Credit card

Mike01 — Thu, 18 Jan 2024 05:24:35 GMT

As you mentioned after subscription I can able to change my payment method by voucher, so temporarily I used my mom's credit card

Re: Credit card

Cheetah24 — Thu, 18 Jan 2024 05:26:53 GMT

@Mike01: I think it was softec who mentioned that not me. I suggested the virtual card route. 😉

Re: Credit card

Mike01 — Thu, 18 Jan 2024 05:34:39 GMT

Thanks