topic Re: boxing day sales in Get Support

boxing day sales

SOver — Fri, 05 Jan 2024 05:23:48 GMT

Hi, I was hoping to change my plan to take advantage of the boxing day sales. Are they for new subscribers only? I can't seem to switch over to the boxing day offer I want...

Re: boxing day sales

softech — Fri, 05 Jan 2024 05:25:58 GMT

@SOver

sorry, the plan is for new activation only

Re: boxing day sales

Sansan — Fri, 05 Jan 2024 05:32:12 GMT

Most of those boxing day specials are indeed for new customers only.

But I have seen posts where people say to send a message to cs to ask if anyway possible to do it as a csg for you. But if declined you know why.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: boxing day sales

SOver — Fri, 05 Jan 2024 05:45:55 GMT

so why as a faithful customer for probably 8 plus years can I not get a deal as good as a new customer?

Re: boxing day sales

softech — Fri, 05 Jan 2024 06:13:45 GMT

@SOver it is just how this industry works, most great deals are for new activations

For existing subscribers, we are enjoying the legacy rewards system which the new subscribers would never get as much savings on the current Public Points rewards

Re: boxing day sales

MilanJq — Fri, 05 Jan 2024 08:00:10 GMT

You can, you just have to go to freedom mobile 😉

Re: boxing day sales

Phil_Adelphus — Fri, 05 Jan 2024 14:36:29 GMT

@SOver "so why as a faithful customer for probably 8 plus years can I not get a deal as good as a new customer?"

Try the private message link and see if you can get it, but no guarantees as already stated. After 8 years you must have accumulated quite a lot in rewards that new customers won't have for some time to come. New activations only is typical with cell service providers. For example there is another provider currently advertising $34 for 30GB but it too is for new activations only. Once you sign up with any provider you're no longer "new" going forward.

Re: boxing day sales

gweilo — Tue, 31 Dec 2024 19:15:44 GMT

Yea, I am having that same problem. Does anyone have a solution. Would be helpful if PM can respond to this directly. Its so disappointing.