topic Re: Upgrade Current Plan to $29/mth 30GB at 4G Speed in Get Support

Upgrade Current Plan to $29/mth 30GB at 4G Speed

mike_p1 — Fri, 05 Jan 2024 03:13:52 GMT

Hello,

Looking to find out how to upgrade my current 3G $25/mth 1GB Data plan to the newer $29/mth 30GB at 4G Speed plan.

Thank you

Re: Upgrade Current Plan to $29/mth 30GB at 4G Speed

Handy1 — Fri, 05 Jan 2024 03:15:55 GMT

@mike_p1 Submit ticket with support they can sometimes help . Other have confirmed getting these plans just by asking

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Upgrade Current Plan to $29/mth 30GB at 4G Speed

hTideGnow — Fri, 05 Jan 2024 03:16:07 GMT

hi @mike_p1

The plan is for new activations only.

But you can check your luck with PM agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember, that plan supposed to be for new activation, so agent has the right to decline your request, although some reported they got it.

Re: Upgrade Current Plan to $29/mth 30GB at 4G Speed

Alibhai — Fri, 05 Jan 2024 03:23:46 GMT

New activations only not for current customers.

Re: Upgrade Current Plan to $29/mth 30GB at 4G Speed

hairbag1 — Fri, 05 Jan 2024 03:41:05 GMT

@hTideGnow

it's bizarre that you have to request it and IF they feel like granting your request, you can have it. Some can and some can't...I'd like to know, what's the criteria for acceptance other than for a new account. It should be either - or...but not up to discretion of the customer support person who catches the request. 🤔