topic Request refund in Get Support

Request refund

BS4 — Thu, 04 Jan 2024 16:11:19 GMT

Hello, i've ordered a sim card plan by mistake, SIM not yet received. I'm willing to cancel and refund my order\plan\subscription, thank you

hairbag1 — Thu, 04 Jan 2024 16:14:05 GMT

use this link to message Customer Support to request refund...

Usually don't do refunds though.

Joaq — Thu, 04 Jan 2024 16:18:52 GMT

If Sim already being shipped your very unlikely will get a refund. But contact cs_agent

hTideGnow — Thu, 04 Jan 2024 16:20:40 GMT

since you didn't receive the sim card and account not fully activated yet, you have a chance for the refund,