topic Transfer number in Get Support

Transfer number

Harrywells — Thu, 04 Jan 2024 16:02:27 GMT

how can I port my old public Mobile numbe to my new account?

Re: Transfer number

fixin — Thu, 04 Jan 2024 16:06:30 GMT

@Harrywells - Unfortunately, you can't. You'll have to port your number to another service provider like Koodo or Lucky Mobile, who has $15 plans, then you can port back in with your New Public Mobile account.

Re: Transfer number

abtest — Thu, 04 Jan 2024 16:06:15 GMT

@Harrywells- If you are trying to port a number form one PM account to another PM account ... you can't. At least not directly. You would need to port out to another provider, and then port back into the new account.