topic Re: How do I get the $34 plan with 5G and 50Gb Data in Get Support

How do I get the $34 plan with 5G and 50Gb Data

snuG258 — Thu, 04 Jan 2024 10:23:03 GMT

I want to change my current plan to that one, how do I change my plan? Its not showing up in my account when I try to change subscriptions. If that plan is for only new members that is really annoying then, cuz other companies are providing the same plan for the same price for their existing members and new members but not public mobile????? At this point I might just switch over plus they provide better coverage with coverage in subways.

Re: How do I get the $34 plan with 5G and 50Gb Data

Chalupa_Batman — Thu, 04 Jan 2024 04:11:10 GMT

Hi @snuG258

I was somewhat in the same position yesterday. I simply asked. Here's a post I did.

I upgraded from the $25 5GB 3G plan to the $29 30GB 4G plan today. Just note, they will only "upgrade" and not downgrade. I give full credit to @Handy1 and @kb_mv for sharing this with the community.

EDIT: Added Pictures

Reach out to a CS Agent and ask very nicely.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How do I get the $34 plan with 5G and 50Gb Data

snuG258 — Thu, 04 Jan 2024 04:13:25 GMT

Thanks, do I ask the CS agent?

Re: How do I get the $34 plan with 5G and 50Gb Data

hTideGnow — Thu, 04 Jan 2024 04:15:01 GMT

hi @snuG258

You can check with PM agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

But remember, that plan supposed to be for new activation, so agent might decline your request, although some reported they got it.

Re: How do I get the $34 plan with 5G and 50Gb Data

Chalupa_Batman — Thu, 04 Jan 2024 04:15:20 GMT

Yes. Click on the link I provided. Just say something that you are on $** plan and would really like to upgrade to the $** plan. May I please upgrade?

As long as you're not downgrading, you have a really good shot. Like Dalton from Roadhouse used to say... just be nice. LOL

Re: How do I get the $34 plan with 5G and 50Gb Data

Alibhai — Thu, 04 Jan 2024 04:22:45 GMT

Send cs a message to upgrade to the new plan

Re: How do I get the $34 plan with 5G and 50Gb Data

ShawnC13 — Thu, 04 Jan 2024 04:51:41 GMT

@snuG258 are you sure other providers are offering these new deals to existing customers? Most customers would be in contracts and would be penalized to break out of such a contract.

Re: How do I get the $34 plan with 5G and 50Gb Data

snuG258 — Thu, 04 Jan 2024 15:29:11 GMT

Well my 4 friends that are with bell, virgin mobile, koodo and fido have been able to change their plans to the boxing day deals that were offered and they were existing customers of those providers.