topic Re: Just signed up and want to cancel in Get Support

Just signed up and want to cancel

IronCondor — Wed, 03 Jan 2024 21:55:40 GMT

I have not received the sim card but I have changed my mind and want to cancel.

Can I do that and receive a refund ?

Re: Just signed up and want to cancel

Handy1 — Wed, 03 Jan 2024 22:06:31 GMT

@IronCondorlog into your account and turn off auto subscribe or port out number will close the account

Turn auto subscribe off/on

Also PM is pre paid and no refunds however if you didn’t actually activate the sim then there’s a chance you can get refund in that case send message to support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Just signed up and want to cancel

IronCondor — Wed, 03 Jan 2024 22:05:11 GMT

How do I send a private to CS_Agents ?

I can't login to my account as it will only let me activate at this point --- and I don't have the sim

Re: Just signed up and want to cancel

Handy1 — Wed, 03 Jan 2024 22:05:54 GMT

@IronCondor Use this direct link @IronCondor

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Just signed up and want to cancel

IronCondor — Wed, 03 Jan 2024 22:41:56 GMT

OK Thanks.

Do you know if PM allows for personal hotspot and wifi calling ?

Re: Just signed up and want to cancel

MJ_23 — Wed, 03 Jan 2024 22:45:05 GMT

I once bought a sim card but it was never shipped to me. I was able to get a full refund from PM. Contact them and tell them you didn't receive the sim card you paid for and they will refund it to your credit card.

You can contact a CS_Agent (Moderator) by private message them by clicking on the "envelope icon" on your computer.

Re: Just signed up and want to cancel

MJ_23 — Wed, 03 Jan 2024 22:45:47 GMT

You can contact a CS_Agent (Moderator) by private message them by clicking on the "envelope icon" on your computer.

Re: Just signed up and want to cancel

Handy1 — Wed, 03 Jan 2024 22:46:37 GMT

@IronCondor Yes to personal hotspot but no , no wifi calling with PM unfortunately. You would need to look to Koodo or Telus for that