topic Re: Huawei Y5 2017 in Get Support

Huawei Y5 2017

Double_J — Tue, 04 Jan 2022 20:38:38 GMT

Hi,

Just bought a Huawei Y5 2017 unlocked. Will it work on public mobile?

Here is a link to the phone specs:

https://www.gsmarena.com/huawei_y5_(2017)-8640.php

Thanks

Re: Huawei Y5 2017

matbasm — Fri, 02 Mar 2018 00:10:06 GMT

@Double_J, You can check out compatibility at https://willmyphonework.net/ . You can enter your phone brand/model country, and provider (Public Mobile), and it would give you an idea about compatibility.

Re: Huawei Y5 2017

wetcoaster — Fri, 02 Mar 2018 00:16:03 GMT

I wasn't able to find an actual list of supported bands. The model listed on willmyphonework.net is not compatible.

If you find the bands in your user manual compare them to the required bands in this post: https://productioncommunity.publicmobile.ca/t5/Discussions/LTE-network-fundamentals/m-p/198799/highlight/true#M58227

If the bands don't match the phone will not work on Public Mobile.

Re: Huawei Y5 2017

srlawren — Fri, 02 Mar 2018 01:51:01 GMT

@Double_J GSMArena doesn't show the LTE bands for some reason, but it does break down the 3G HSPA frequencies, and it contains both required bands: 850MHz (band 2) and 1900MHz (band 5):

This means, it should be fine for calls, texts, and 3G data (up to HSPA+ speeds). However, it's a mystery what it supports for faster LTE data. Fully compatible, but you may not get top speeds if it doens't have the right LTE band(s). (ideally at least band 4, with bands 2, 5, 7, 12/13, 17 also very helpful)

Re: Huawei Y5 2017

computergeek541 — Fri, 02 Mar 2018 02:01:55 GMT

As with many other brands, Huawei has often made different variants of marketed phone models. These companies will sometimes release one version for Asia, another for North America, Europe, etc., all of which support different frequency and network type configurations. Simply looking up Y5 2017 may not be enough provide accurate information. Huawei usually uses a longer, more specific model number that will be printed ont he label inside the phone and on the packaging with the serial number and UPC code.

Re: Huawei Y5 2017

Double_J — Fri, 02 Mar 2018 02:16:29 GMT

My specific model number is: MYA-L22

I checked will my phone work and it is not displayed. I use frequencycheck.com as you can match the model of the phone with the carrier. Here are my results. It says 0% for 4G. I am looking at signing up under the $30 plan with 500 MB at 3G speeds. Will my phone work under public mobile and be able to use the 3G 500 MB of data on the plan?

Huawei Y5 2017 Dual SIM TD-LTE MYA-L22

GSM 2G, 2.5G	100% (2/2)
UMTS 3G, 3.5G, 3.5G (4G speed)	100% (2/2)
LTE 4G	0% (0/1)

April 2017

Re: Huawei Y5 2017

Anonymous — Fri, 02 Mar 2018 02:19:28 GMT

@Double_J, I believe you will need LTE in order to get data. Although PM offers a 3G data plan, it is actually carried over the LTE bands - if i am not mistaken. Phone service & texting should work.

Re: Huawei Y5 2017

computergeek541 — Fri, 02 Mar 2018 02:23:49 GMT

Based on the information that I am looking at, MYA-L22 should work with Public Mobile on the 3g network. However, this variant of the Huawei Y5 2017 doesn't look like it was intended for North American use as the LTE frequencies that I see here lack LTE bands 2 and 4, which would be important for use if you wanted to use LTE for faster data speeds. This is all assuming of course that that the website (frequencycheck.com) is providing accurate specifications.

As for the accuracy, frequencycheck.com has got the 4g compatbility percentage wrong. You will get LTE coverage in some places on LTE bands 5 and 7.

I would look for a North American specific variant of this model.

Re: Huawei Y5 2017

srlawren — Fri, 02 Mar 2018 02:21:49 GMT

@Anonymous no. Either a "3G" speed data plan or 4G speed plan will use LTE if available, and fall back to HSPA+/HSPA 3G if not.

Re: Huawei Y5 2017

Double_J — Fri, 02 Mar 2018 02:22:22 GMT

So I would only be able to sign up for a talk and text plan with Public Mobile?

Re: Huawei Y5 2017

Double_J — Fri, 02 Mar 2018 02:26:35 GMT

Its too late I have already bought this from Asia and will not be returning it. I will have to take this phone to whichever company is able to provide the service.

4G speeds are not important for me as this plan is intended to be used by a senior citizen. I would be satisfied with 3G speeds if I can make this phone work on the $30 plan with 500 MB of 3G data. Alternatively, if the internet cant work on this device, then I would consider only talk and text with Public Mobile if I know those services will work with this device.

Thanks for everyones quick response.

Re: Huawei Y5 2017

computergeek541 — Fri, 02 Mar 2018 02:29:57 GMT

If frequencycheck.com's information has the right specs listed, you will be fine for 3g but will have limited LTE service. The only way to know for sure is try a Public Mobile sim card in it. Besides, it can't hurt as you've already purcahsed it.

Re: Huawei Y5 2017

Double_J — Fri, 02 Mar 2018 02:38:30 GMT

How can I try a SIM card when Public Mobile does'nt have any stores? I dont know anyone who uses Public Mobile.

Re: Huawei Y5 2017

Korth — Fri, 02 Mar 2018 03:00:07 GMT

@Double_J

https://www.frequencycheck.com/carrier-compatibility/g2zLSrJ/huawei-y5-ii-cun-l01-4g-lte/public-mobile-canada

https://apn-canada.gishan.net/settings/1483_15_public_mobile_apn_settings_for_huawei_y5ii.php

Re: Huawei Y5 2017

Anonymous — Fri, 02 Mar 2018 03:01:57 GMT

@srlawrenwrote:
@Anonymous no. Either a "3G" speed data plan or 4G speed plan will use LTE if available, and fall back to HSPA+/HSPA 3G if not.

@srlawren, Thanks for the correction. Will take note of it.

Re: Huawei Y5 2017

Double_J — Fri, 02 Mar 2018 04:07:58 GMT

Wrong model. Mine is the Y5 2017 also known as the Y5 III

Re: Huawei Y5 2017

will13am — Fri, 02 Mar 2018 04:20:17 GMT

@Double_Jwrote:
Wrong model. Mine is the Y5 2017 also known as the Y5 III

Could this be the model? Anyway, if this phone does not have 850/1900 Mhz for on 3G, it won't work with any carrier in Canada. If the phone has this on the 3G, then you can use it with any carrier, except Freedom. Generally, anything from Asia will not work with Freedom.

https://www.frequencycheck.com/models/GERL2/huawei-y5-2017-td-lte-mya-l03-huawei-maya

Re: Huawei Y5 2017

computergeek541 — Fri, 02 Mar 2018 04:40:20 GMT

@Double_Jwrote:
How can I try a SIM card when Public Mobile does'nt have any stores? I dont know anyone who uses Public Mobile.

If you can borrow an active sim card from someone who uses any of Bell Mobility, Telus Mobility, Public Mobile, Koodo Mobile, Virgin Mobile, or Lucky Mobile, trying that person's sim card is a good test for compatibility of compatibility with Public Mobile voice calling.

Re: Huawei Y5 2017

GreatCanadian — Fri, 02 Mar 2018 14:43:53 GMT

@Double_Jwrote:
How can I try a SIM card when Public Mobile does'nt have any stores? I dont know anyone who uses Public Mobile.

Your best option would be to find someone local who is with Public Mobile and pop their SIM into your phone. Also, some Walmart stores sell PM SIMs. There are other stores as well that sell them. I don't know what those are. Perhaps someone else can chime in with that info.

Re: Huawei Y5 2017

Luddite — Fri, 02 Mar 2018 16:13:38 GMT

@Anonymous LTE is not required for data connection. I leave my iPhone LTE set to OFF and data connection is fine.

Sorry, missed srlawren's post.