topic Retrieve an account in Get Support

Retrieve an account

Amin1361 — Wed, 03 Jan 2024 17:45:46 GMT

Hi,

My wife needs to access her account but she has no access to neither her phone number neither email as she is not in canada now. Any way she can retrieve it?

Re: Retrieve an account

hTideGnow — Wed, 03 Jan 2024 17:46:30 GMT

HI @Amin1361

in such case, only PM support agent can help, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Retrieve an account

Sansan — Wed, 03 Jan 2024 17:46:36 GMT

She can send a message to customer service representative below and ask for assistance.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Retrieve an account

Handy1 — Wed, 03 Jan 2024 17:46:37 GMT

@Amin1361 Contact support to help

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437