topic Re: All calls going straight to Vcml in Get Support

All calls going straight to Vcml

Reens — Wed, 03 Jan 2024 16:03:56 GMT

All calls going to VCML even after I try to disable with the codes?

Re: All calls going straight to Vcml

hairbag1 — Wed, 03 Jan 2024 16:09:38 GMT

@Reens

did you set your phone to Do Not Disturb recently ?

Re: All calls going straight to Vcml

Handy1 — Wed, 03 Jan 2024 16:13:24 GMT

@Reens Did you just join PM and try to port a number over ? Could be indication of a porting issues if so I’ll send you the porting team number private message and they can try trigger the port request for you

Re: All calls going straight to Vcml

Phil_Adelphus — Wed, 03 Jan 2024 16:13:32 GMT

@Reens Are you a new customer who just transferred to PM or an existing customer?

Re: All calls going straight to Vcml

BKNS27 — Wed, 03 Jan 2024 16:14:51 GMT

@Reens

If you didn’t set your phone on “Do Not Disturb” then try rebooting your phone by powering off then back on.

If that didn’t work, contact a CS_Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: All calls going straight to Vcml

Reens — Wed, 03 Jan 2024 17:47:17 GMT

Nope, not on DND

Re: All calls going straight to Vcml

hTideGnow — Wed, 03 Jan 2024 17:49:09 GMT

HI @Reens

but did you just join PM and requested porting in number? If you did, it is porting related

please call the porting support team, I will send you the phone number to your community inbox

Re: All calls going straight to Vcml

Handy1 — Wed, 03 Jan 2024 17:49:56 GMT

@Reens Did you just transfer a number over to PM or try too ? I send you porting team number private message check your inbox

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage