topic Changing the Email on My Account in Get Support

Changing the Email on My Account

Sherry2023 — Wed, 03 Jan 2024 15:11:39 GMT

Hello,
I am in the process of changing my email, as I will no longer have access to the one linked to my public mobile account by the end of this week. Just wondering how I can change my email on "My Account". I see an option to "change password" but that's it.

Re: Changing the Email on My Account

Cheetah24 — Wed, 03 Jan 2024 15:13:32 GMT

@Sherry2023: Go to the Profile section in your account and click on the "Manage EverSafe ID";

Re: Changing the Email on My Account

softech — Wed, 03 Jan 2024 15:14:33 GMT

@Sherry2023

to update your email address, please login My Account, go to Profile and click Manage EverSafe id:

https://myaccount.publicmobile.ca/en/account/my-profile

Re: Changing the Email on My Account

Sherry2023 — Wed, 03 Jan 2024 15:23:05 GMT

I logged into my account but I do not see where to click "my profile".

Re: Changing the Email on My Account

hairbag1 — Wed, 03 Jan 2024 15:24:42 GMT

@Sherry2023

try logging in to your account using a laptop...much easier to navigate.

Re: Changing the Email on My Account

Sherry2023 — Wed, 03 Jan 2024 15:25:54 GMT

Solved. Thanks for the help guys!