topic Re: Cannot input updated credit card in Get Support

Cannot input updated credit card

BrianDickinson — Wed, 03 Jan 2024 13:32:32 GMT

My credit card expires end of month. I have a new one with same number, obviously a different expiry date & new CVV, but when I try to update it in my account, it says ‘unavailable at this time’. I have been trying for days I thought this process should be easy!

Re: Cannot input updated credit card

kb_mv — Wed, 03 Jan 2024 13:33:28 GMT

@BrianDickinson Contact customer service at the link below. They should be able to help you out:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cannot input updated credit card

Handy1 — Wed, 03 Jan 2024 13:35:14 GMT

@BrianDickinson seems there an issues with updating credit card info . I would suggest waiting a full hour and try again incognito mode private mode or try from the app instead . But if you are in a hurry you can buy payment vouchers and load them *611 . You can also get support to help you aswell

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cannot input updated credit card

BrianDickinson — Wed, 03 Jan 2024 13:38:32 GMT

Thank you so much, I have been trying to find a link to contact a CSA for so long!

Re: Cannot input updated credit card

BrianDickinson — Wed, 03 Jan 2024 13:40:29 GMT

Thank you!