topic Re: how unsubscribed account become subscribed .... in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/how-unsubscribed-account-become-subscribed/m-p/1121732#M783542 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/362467">@Gita1</a>&nbsp; Did you have available funds in your account on renewal day ?, ensure auto subscribe is turned off&nbsp;</P><P class=""><SPAN class="">Turn auto subscribe off/on </SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1704252761535.png" style="width: 5168px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/107547i0767A00778248742/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1704252761535.png" alt="Handy1_0-1704252761535.png" /></span></P><P>&nbsp;</P><P class="">But you can ask support to investigate&nbsp;</P><P class=""><SPAN class="">send<SPAN class="">&nbsp; </SPAN>a&nbsp; private message &nbsp; To CS_Agents</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span>Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></SPAN></P> Wed, 03 Jan 2024 04:03:57 GMT Handy1 2024-01-03T04:03:57Z how unsubscribed account become subscribed .... https://productioncommunity.publicmobile.ca/t5/Get-Support/how-unsubscribed-account-become-subscribed/m-p/1121730#M783541 <P>how unsubscribed account becomes subscribed without my knowledge, the account gets charged on credit card on file and becomes unsubscribed again after money is deducted.</P> Wed, 03 Jan 2024 03:29:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-unsubscribed-account-become-subscribed/m-p/1121730#M783541 Gita1 2024-01-03T03:29:55Z Re: how unsubscribed account become subscribed .... https://productioncommunity.publicmobile.ca/t5/Get-Support/how-unsubscribed-account-become-subscribed/m-p/1121732#M783542 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/362467">@Gita1</a>&nbsp; Did you have available funds in your account on renewal day ?, ensure auto subscribe is turned off&nbsp;</P><P class=""><SPAN class="">Turn auto subscribe off/on </SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1704252761535.png" style="width: 5168px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/107547i0767A00778248742/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1704252761535.png" alt="Handy1_0-1704252761535.png" /></span></P><P>&nbsp;</P><P class="">But you can ask support to investigate&nbsp;</P><P class=""><SPAN class="">send<SPAN class="">&nbsp; </SPAN>a&nbsp; private message &nbsp; To CS_Agents</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span>Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></SPAN></P> Wed, 03 Jan 2024 04:03:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-unsubscribed-account-become-subscribed/m-p/1121732#M783542 Handy1 2024-01-03T04:03:57Z