topic Re: Phone not activated on the network in Get Support

Phone not activated on the network

Ponder — Wed, 03 Jan 2024 00:02:10 GMT

My friend is a brand new Public Mobile user.

He can receive calls, but he cannot make calls.

When he tries to make a call, he hears this recording, "your phone is not activated on the network".

He is not able to submit a ticket with support, so I am trying to get help for him here.

Can anyone help?

Handy1 — Wed, 03 Jan 2024 00:04:20 GMT

@Ponder And he used the app to activate?? Not website if so Please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

Chalupa_Batman — Wed, 03 Jan 2024 00:05:29 GMT

You can request assistance from Public Mobile CS Agent here

So, did your friend follow the steps and downloaded the app to set up the account?

Ponder — Wed, 03 Jan 2024 00:08:29 GMT

Yes, to both questions, and I submitted to the private message to the CS agents for him. Thanks.