topic Re: Trouble trying to chat with an agent in Get Support

Trouble trying to chat with an agent

Kel1 — Tue, 02 Jan 2024 22:15:56 GMT

I can't seem to chat with an agent for 3 days. Can somebody PLEASE help. Wayne

Chalupa_Batman — Tue, 02 Jan 2024 17:50:33 GMT

Hello @Kel1

Here is the link to reach out to them.

If I may ask, what issues are you having, maybe we can help?

Handy1 — Tue, 02 Jan 2024 17:52:12 GMT

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

Meow — Tue, 02 Jan 2024 17:57:16 GMT

Usually communication with agent is done through personal mail.

There might be some ore-purchase chat available (or at least it used to be) but I am not aware of any way to actually 'talk' with live person.

Kel1 — Tue, 02 Jan 2024 18:07:24 GMT

I am not getting any response to my chats with an agent

Handy1 — Tue, 02 Jan 2024 18:08:19 GMT

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

Kel1 — Tue, 02 Jan 2024 18:14:02 GMT

I have tried but still no response from them

Public204 — Tue, 02 Jan 2024 19:20:09 GMT

They are usually busy over the holidays and New Year's you might want to wait 24 hours for them to respond you can also try and respond to them again

Chalupa_Batman — Fri, 05 Jan 2024 01:20:54 GMT

I ask again @Kel1

What seems to be the issue here?