E sim

Darcarr — Wed, 03 Jan 2024 10:50:49 GMT

I have an account etc.

but now it says it couldn’t activate my sim.
now what?

Re: E sim

hTideGnow — Tue, 02 Jan 2024 03:03:24 GMT

first check if the eSIM already installed on the phone, if you find a Public Mobile eSIM there, enable it

if not, check if you get a PM Welcome email, there is a QR code there, you can manually install the eSIM

if nothing and no esim installed, ask CS agent for help. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Darcarr — Tue, 02 Jan 2024 04:22:20 GMT

this was from the app. After signing in