topic Re: Change credi card in Get Support

Change credi card

CrazyGnome — Wed, 03 Jan 2024 10:57:33 GMT

What's wrong with my account? I've been trying to change the card on my account for weeks and I keep getting a try again message. I've tried everything and it's the same message everyday.

Re: Change credi card

Handy1 — Tue, 02 Jan 2024 01:52:48 GMT

@CrazyGnome Get support to help you update the credit card info . There was an issue with updating credit card info but was supposed to have been resolved . Doesn’t seem so lately again with so many having same problem

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Change credi card

Sansan — Tue, 02 Jan 2024 01:52:58 GMT

I know that others have indicated error with changing. At this point send a message to customer service representative for help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Change credi card

CrazyGnome — Tue, 02 Jan 2024 01:54:20 GMT

OK. Thanks.

Re: Change credi card

RavingRaven — Tue, 02 Jan 2024 02:08:14 GMT

@CrazyGnome

Agents can remove your credit card but they cannot add a new one.

Re: Change credi card

computergeek541 — Tue, 02 Jan 2024 02:16:03 GMT