topic Re: How do I prevent auto renewals? in Get Support

How do I prevent auto renewals?

MaddyS116 — Mon, 01 Jan 2024 21:15:02 GMT

How do I prevent auto renewals I don’t see no option and also I want to transfer my plan to a new sim with new number how can I do that?

Re: How do I prevent auto renewals?

Handy1 — Mon, 01 Jan 2024 21:23:54 GMT

@MaddyS116 By turning off auto subscribe , buy going to payment page > manage subscription and toggle off

Turn auto subscribe off/on

Or if you know the 4 digit PIN number

*611

You can’t transfer your PM number to another PM account . But if your porting the number out to new provider you don’t need to turn auto subscribe off . It will close the account once you successfully port the PM number . @MaddyS116

Re: How do I prevent auto renewals?

MaddyS116 — Mon, 01 Jan 2024 21:18:57 GMT

Ok thanks is there a way to transfer the current plan to a new sim or number rather than having two plans ??

Re: How do I prevent auto renewals?

Handy1 — Mon, 01 Jan 2024 21:21:19 GMT

@MaddyS116 No what plan do you want ? Is it Boxing Day plan that day for new customers only ? If so first try and ask support you may be pleasantly surprised

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How do I prevent auto renewals?

Grinch — Mon, 01 Jan 2024 21:25:19 GMT

@MaddyS116 wrote:
How do I prevent auto renewals I don’t see no option
As previously mentioned.
Or you can put a prepaid credit card on your account. Even one that is exhausted fund wise but not expired. Others will say an expired card works too. Then you have be on top of prepaying your account.

and also I want to transfer my plan to a new sim with new number how can I do that?
Why a new Sim? You can change your phone number using your existing Sim.

Re: How do I prevent auto renewals?

MaddyS116 — Mon, 01 Jan 2024 21:34:19 GMT

Because of the data ID on the sim I run a business and go through a lot of sims they each have their own ID so I need to swap to new one without renewing was my issue