topic Re: Roaming in Get Support

Roaming

JohnnyB1 — Mon, 01 Jan 2024 20:45:11 GMT

If I buy a roaming add-on, can I call (voice) from Hawaii to North Carolina?

Re: Roaming

Handy1 — Mon, 01 Jan 2024 20:47:17 GMT

@JohnnyB1 YES

Re: Roaming

hTideGnow — Mon, 01 Jan 2024 20:47:21 GMT

Hi @JohnnyB1

yes you can

with Roaming voice, you can call within US and Canada for free

Re: Roaming

TheSterlinger — Mon, 01 Jan 2024 20:48:47 GMT

Yes the US roaming covers Hawaii.

Re: Roaming

hairbag1 — Mon, 01 Jan 2024 21:01:34 GMT

@JohnnyB1

although PM offers talk while in US, I found that your phone must be volte enabled for best talk experience. In the US, they've shut down their 3G network so calls will work on volte or you must have a phone that will drop to 2G for calls. To find out, disable your wifi, then make a call...does the phone stay connected to LTE or does it drop to 3G for the call ? If it stays on LTE, you're golden.

Re: Roaming

JohnnyB1 — Mon, 01 Jan 2024 21:21:55 GMT

Had to look up VoLTE. My iPhone SE is too old, but I'll try your advice when I get to Hawaii.

Re: Roaming

hairbag1 — Mon, 01 Jan 2024 21:30:12 GMT

@JohnnyB1

which iPhone SE...I have the 2020 and it does work on volte. If you have the 2016, it has volte, but PM won't turn it on.

Re: Roaming

JohnnyB1 — Tue, 02 Jan 2024 02:29:17 GMT

I have 3rd generation SE from 2022, so not so old after all. I turned off WiFi and made a local call, but I didn't see 'LTE', just 'Public Mobile'. Do I have to test with a long distance call, or maybe from the U.S.?

Re: Roaming

JohnnyB1 — Tue, 02 Jan 2024 02:32:19 GMT

Sorry, I have it now. I had 'cellular data' off too. Not sure how it made the call.

Re: Roaming

hairbag1 — Tue, 02 Jan 2024 15:20:19 GMT

@JohnnyB1

with iPhone SE 2022, you'll have a volte enabled phone. You'll have no problem calling while in US. BTW...just leave cellular data enabled all the time. As a prepaid cell service, you'll never get a bill for using too much data or anything else. If you don't pre-pay for something, it just won't work. With data, you have a limit and once you hit that limit...data will just stop. You can't be billed anything extra unless you actually buy something like extra data add-on or some such.

Re: Roaming

JohnnyB1 — Tue, 02 Jan 2024 16:38:54 GMT

Thanks, that's very helpful.