topic Re: Has anyone else had problems with the app? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119777#M782227 <P>Mine works no issues here&nbsp;</P> Sun, 31 Dec 2023 14:22:55 GMT Savage 2023-12-31T14:22:55Z Has anyone else had problems with the app? https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119775#M782226 <P>Lately, when I try to log into my account, I get a black screen with, unauthorized, at the top. I have set up the app to recognize my phone, and this still happens despite that. I can get back into my account, but only after clearing the cache, and the data.&nbsp;&nbsp;</P><P>Is there something I can do to avoid doing this whenever I want to access my account using the app?&nbsp;</P><P>Thanks in advance for your help.&nbsp;</P><P>R.</P> Sun, 31 Dec 2023 14:21:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119775#M782226 Rupuzes 2023-12-31T14:21:31Z Re: Has anyone else had problems with the app? https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119777#M782227 <P>Mine works no issues here&nbsp;</P> Sun, 31 Dec 2023 14:22:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119777#M782227 Savage 2023-12-31T14:22:55Z Re: Has anyone else had problems with the app? https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119779#M782229 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/360877">@Rupuzes</a>&nbsp; PM has cache issues . It’s always best to use incognito /private mode or clear app cache before logging in to avoid seeing old cached info and smoother log in&nbsp;</P> Sun, 31 Dec 2023 14:30:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119779#M782229 Handy1 2023-12-31T14:30:01Z Re: Has anyone else had problems with the app? https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119783#M782233 <P>Thanks, I will try that.&nbsp;</P> Sun, 31 Dec 2023 14:30:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Has-anyone-else-had-problems-with-the-app/m-p/1119783#M782233 Rupuzes 2023-12-31T14:30:36Z